Next DLP Support will be available during weekdays 9am UTC through to 23:00 UTC, providing working hours coverage in Europe and US time zones.
A Customer may specifically request a temporary extension of the hours of operation for example to cover a customer upgrade window, by submitting a request to Next DLP Support at least 4 working days in advance so that Next DLP support engineers can be put on standby to cover support escalations during the extended hours. Next DLP will use best efforts to meet these requests.
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